Last updated: 18 March 2020
Please read these Terms and Saleds Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://goodgraciousevents.com website operated by Good Gracious!Events (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
These terms and conditions apply to all supplies of goods by GoodGracious! Events ordered via the website goodgraciousevents.com (this Site) or by telephone or email. In the event of any inconsistency between these conditions and any other terms and conditions including (but not limited to) those in any purchase order, these terms shall prevail. The placing of an order (including telephone or orders by email) with GoodGracious! Events shall constitute implicit acceptance of these terms and conditions of sale which can also be found at goodgraciousevents.com.
Orders from this site
The order process on this Site allows purchasers to check and amend any errors before submitting an order to GoodGracious! Events. After an order is placed, purchasers will receive an e-mail acknowledging that the order has been received. However, please note that this does not mean that the order has been accepted. GoodGracious! Events will confirm acceptance of an order by sending an e-mail that confirms that the order has been accepted and the contract between GoodGracious! Events and a purchaser will only be formed when GoodGracious! Events send this email. There may be circumstances when GoodGracious! Events may be unable to supply a product, for example: because payment cannot be authorised, because the goods are not in stock (or no longer available), because a delivery date is unavailable, or because of an error in the price on this Site. In these circumstances GoodGracious! Events will inform the purchaser of this by email and the order will not be processed. If the purchaser has already paid for the goods, GoodGracious! Events will refund the full amount (including any delivery costs charged) as soon as possible.
The price of goods supplied by GoodGracious! Events will be the price indicated on the order pages when an order is placed (for purchases made via this Site) or the price quoted by GoodGracious! Events (for orders placed by other means). All prices quoted by GoodGracious! Events are based upon manufacturers’ list prices and are subject to change without notice. Unless otherwise stated prices are for a single consignment to a single address.
Whilst every effort has been made to ensure price list accuracy, no responsibility is accepted for any errors or omissions. The price charged shall be that current at the date of order (for purchases made via this Site) or at the date of despatch (for orders placed by other means) and prices shall be exclusive of VAT, unless otherwise stated. VAT will be charged at the current rate, excluding certain goods that are zero rated for VAT (e.g. catalogues etc.).
Purchasers may pay for goods ordered via this Site using a credit or debit card, which will be charged when the order is processed. GoodGracious! Events will use its reasonable endeavours to ensure that all of the information that is provided by a purchaser when paying for goods is secure using an encrypted secure payment mechanism but, in the absence of GoodGracious! Events’s negligence, GoodGracious! Events will not be legally responsible for any loss that a purchaser may suffer if a third party gains unauthorised access to any information provided.
For goods that are not ordered from this Site, all accounts are payable on demand but in any case must be paid not later than when goods are delivered or picked-up. GoodGracious! Events reserves the right to suspend deliveries where payment is not received in accordance with above or in accordance with any alternative arrangement which shall be agreed in writing between the parties. GoodGracious! Events also reserves the right to withdraw credit terms shown above in this clause and substitute cash with order terms.
Customers can create a new account by signing in our online shop.
Phone / Mail order
Orders can be accepted by telephone and/or mail. If a telephone and/or mail order is confirmed in writing the purchaser must mark such written order with any confirmation reference given by GoodGracious! Events when the order was accepted on the telephone and/or mail. GoodGracious! Events shall not accept liability for any duplication of delivery that may occur due to orders made in this manner.
Time for delivery shall not be of the essence. GoodGracious! Events will notify the purchaser of the estimated delivery date in writing when GoodGracious! Events confirms that the order has been accepted. All goods are supplied. Special deliveries are charged to the purchaser at cost. While GoodGracious! Events will take all reasonable steps to deliver the goods by the estimated delivery date or within any agreed delivery period GoodGracious! Events accepts no responsibility or liability for failure to do so.
GoodGracious! Events reserves the right to delivery in more than one shipment at its discretion.
Goods are delivered within a 3 miles range from GoodGracious! Events shop. GoodGracious! Events reserves the right to cancel a delivery if the consumer address is not in the range.
Cancellations of orders will not be accepted unless notified in writing to GoodGracious! Events, as follows:
(a) for orders placed via this Site, before we confirm that the order has been accepted; or
(b) for orders placed by other means, at the latest 30 minutes after placing the order.
Refund and Return Policy
Please email us at email@example.com with subject line to read Refunds and Returns and with your order number.
Each request will be handle on a case-by-case basis.
The purchaser shall inspect any goods received from GoodGracious! Events immediately. Unless GoodGracious! Events receives notice of any loss or damage in transit immediately, its liability to refund the goods pursuant to clause Loss and Damage in Transit below shall cease.
Loss and Damage in Transit
GoodGracious! Events will refund the cost of or at its discretion replace or repair free of charge, any of the goods proved to the satisfaction of GoodGracious! Events to have been lost or damaged in transit up to the moment of delivery, provided that immediately after the receipt of the goods in the case of damage, the purchaser notifies both GoodGracious! Events and the carrier in writing of the occurrence of the damage or loss and its nature and extent.
Limitation of liability
1 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from any contract between a purchaser and GoodGracious! Events.
2 Nothing in these conditions excludes or limits the liability of GoodGracious! Events for fraud or fraudulent misrepresentation, or for death or personal injury caused by GoodGracious! Events’s negligence.
3 Subject to paragraph 1 and 2:-
(a) GoodGracious! Events’s total liability in contract, tort, misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of any contract between it and a purchaser shall be limited to the contract price payable by the purchaser; and
(b) GoodGracious! Events shall not be liable to any purchaser for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise) costs, expenses or other claims for consequential compensation whatsoever (however caused) which arise out of or in connection with any contract between GoodGracious! Events and the purchaser.
without prejudice to any other rights or remedies which the parties may have, GoodGracious! Events may terminate the contract created pursuant to these terms without liability to the purchaser immediately on giving notice to the purchaser if:
(a) the purchaser fails to pay any amount due for payment and remains in default after being notified in writing to make such payment; or
(b) the purchaser commits a material breach of any of the terms of these terms and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing of the breach; or
(c) the purchaser repeatedly breaches any of these terms in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of the terms; or
Upon termination of such contract for any reason the purchaser shall immediately pay to GoodGracious! Events all outstanding invoices and interest in respect of services or goods supplied by GoodGracious! Events.
Technical Data and Input Materials
Whilst every effort has been made to ensure the accuracy of technical data, GoodGracious! Events accepts no liability in respect of any loss or damage arising from errors or omissions or by virtue of any data or information provided to it which turns out to be incorrect.
Should GoodGracious! Events be prevented from delivery at the agreed date due to strikes, Lockouts, acts of God, war, fire, tempest, flood, accident or damage to goods, or delay in obtaining or inability to obtain through scarcity of materials or for any other cause beyond GoodGracious! Events’s control GoodGracious! Events may suspend delivery until a reasonable time after the end of the happening and during such time as is reasonably incidental to the resumption of normal production of sale or cancel or vary the contract without compensation.
The quotation and any contract that shall result there from shall be governed in all respects by the laws of the United States and California and the purchaser hereby agrees to submit to the non-exclusive jurisdiction of the Courts of California.
5714 West Pico Boulevard
We have smaller teams working in the kitchen so that everyone is adequately spaced 6 feet apart per WHO guidelines. We have also implemented temperature scanning upon arrival to our kitchen and encourage our staff to stay home and use company-paid sick hours if they are not feeling well.
Our team wears gloves and masks while on the premises. They wash hands hourly at minimum and sanitize the kitchen frequently throughout each day using EPA-approved disinfectant for the fight against COVID-19.
Our food has always been prepared on-site daily to ensure freshness and upmost safety standards. Ordering and payment are done through our website so that our guests can enjoy contactless curbside pick-up.
Our new packaging includes meal seals to ensure the food and drink items have not been opened or tampered with during the pick-up or delivery process.
If you have any other questions regarding our health and safety measures, please don’t hesitate to call or email us. We look forward to serving you.